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Frequently Asked Questions
WHAT IF MY RING DOES NOT FIT?
If your Glow Fluorescent ring doesn’t fit, we will resize it for free within 45 days of receiving your order. For resizing, we do charge an additional $10 to cover the cost of shipping. Return shipping labels are not supplied or reimbursed. If you require resizing, exchange, or return services, please contact our staff at info@lovefinity-za.com for further instructions before returning your order.
HOW DURABLE ARE YOUR RINGS?
Our rings are durable, however, not unbreakable. We would advise against wearing them under any conditions that would cause them to stress or fracture, such as manual labor. In addition, we would not recommend any prolonged or deliberate exposure to moisture, liquids, or corrosive materials as this may damage the integrity of the ring.
HOW LONG WILL MY RING OR PENDANT LAST?
All our pieces are made of high-quality materials. Like any other jewellery, they require a certain amount of care to extend their lifespan. Taking good care of your ring or pendant will help it to last for a long time.