What do our customers say?
Frequently Asked Questions
What are our products made from?
Materials
All our products are made from 316L Surgical Grade Stainless Steel. This type of steel is both strong and very shiny! It's commonly used in body piercings and other quality jewelry products as it offers low reaction rates and doesn't tarnish easily.Gold products are plated with Real 18K Gold, using a high-quality electroplating process that means it doesn't rub or flake away easily.In the future, when we offer real silver or solid gold products, we'll state as such on those particular products!For graphical products, the clear dome is a shatterproof liquid glass-like material that is applied by hand.
How long does the shipping take?
Orders are usually shipped within 24-48 hours and delivery can take up to 9-18 days (depending on where you are). You will receive tracking information via e-mail when your order will be sent
I made a mistake with my order, how do I correct it?
Kindly email us at info@lovefinity-za.com within 24 hours as your order has not been shipped yet and is in the production stage. Once the order has been shipped, we can no longer make any changes.
What is the money back guarantee?
We are so confident that you will like the products that we offer a 45-day money-back guarantee. If you are not satisfied with the product, we will refund your money.